7 Best Business Phone Service Providers

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 Whether you want to know firsthand the best phone service for most small businesses must be Nextiva, Ooma, or RingCentral.

Phone service for businesses has come a long way.

The right service can get you toll-free numbers, easy routing, and unlimited SMS at low monthly rates.

Best Business Phone Service Provider

Business VoIP phone service has become much more popular than traditional phone lines. They are easier to set up, easier to manage, and cheaper.

Below we break down the best business phone service on the market. Then, we'll dive into why you need it and exactly how VoIP works.

Phone Service Providers

7 Best Business Phone Service Providers now

1. Nextiva — Best for out-of-the-office organizations
2. RingCentral— Best for businesses that love to text
3. Ooma— Best physical phone system for small businesses
4. Phone.com— Smallest price tag for smaller operations
5. Grasshopper— Best for solopreneurs
6. Vonage— Best for businesses that need it all
7. GoToConnect — Best for helping your customers

Below, compare the pricing, plans, and features of each one to identify the best fit for your small business.

Responsive customer support
Normal support will not reduce it. For many companies, if the call drops, your profits will also drop.

You cannot afford a support team that cannot take immediate action to help. Therefore, we delved into the responsiveness and help level of customer support for the options in this list.

We also checked the specific reviews for each customer support to understand the real customer experience.

You should also check how often they receive support. If you are a distributed company with employees distributed all over the world, you need to find services such as Grasshopper and RingCentral to provide 24/7 real-time support for all their plans.

Vonage also has a very noteworthy support team that will respond to any issues you may encounter. In addition to being able to contact them through the online contact form and 1-800 number, Vonage also provides a comprehensive tutorial outline called the VBC Training Center. It contains all the tutorials and quick start guides you need to learn how to use its services.

And, if you are migrating from one service to another, you need to make sure that the new service has a team that can help you. For example, Vonage's customer support team will provide you with all the assistance from number transfer to using new equipment.

GoToMeeting provides a knowledge base that allows you to search for the answers you need quickly and easily. If you can’t find the answer, you can turn to its user community or call for real-time support.

On the other hand, Ooma only provides real-time call support, which may result in longer waiting times and unable to get the help you need.